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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for individuals to provide sales support to our phone and ecommerce customers. We are a place where driven, talented people are given the ability to flourish without the constraints of corporate bureaucracy.
The Sales & Customer Support Specialist will be responsible to take incoming calls, emails, and online messaging correspondence, both from existing customers and new buyers. The position’s objective is to provide outstanding customer support through the buying and fulfillment process resulting in a winning transaction, both for the buyer and BTG. Success in this position will be achieved by utilizing strong listening & communication skills to ask and answer questions in a manner to advance the sales process, applying tactful negotiation skills to close quotes for pricing and fulfillment, effectively communicating order needs and deadlines to internal BTG teammates, and an aptitude to learn n